We offer free and discreet worldwide shipping. All Prices Include VAT and Customs Fees. We can ship to the following destinations: USA, Canada, Japan, Hong Kong, Mainland China, EU, Russia, UK, Australia (customs clearance required).
But due to import laws, we do not ship to the following destinations: Islamic countries, India, Indonesia, Malaysia, Africa, Mexico, Brazil or South Korea.
Track your order as follow:
International Express – FedEx : https://www.fedex.com
International Express – UPS: https://www.ups.com
With providing the most effective solution as our goal, if you have any problems, please email us at [email protected].
The make-up of the doll at the factory uses silicone paint, which generally does not fall off, but only gradually fades. But please do not wipe hard, especially the doll's face makeup and eyebrows and eyelashes. Please pay attention to the wiping strength when using and cleaning. If you use too much force, it will cause the hair to fall off and fade. It is difficult to repair once the color fades. Dolls can use ordinary cosmetics for makeup, such as lipstick, blush, etc. But please do not use too thick ointment to coat the face, which may cause difficulty in cleaning. Do not apply force when removing makeup, you can use soapy water or makeup remover to gently wipe.
1.Don’t bend the limbs for a long time, don’t keep the doll in sitting or standing position for a long time.
2.Don’t make the non-standing dolls stand, otherwise the foot skeleton will pierce the skin and damage the doll.
3.Don’t make the doll do splits position.
4.Don’t lift the doll arms up.
5.Don’t store the doll in an upright position, store it in flat position.
6.Don’t rinse the vagina with running water.
7.Don’t do large area washing of the face. When the face is stained, apply some make-up remover oil or white oil with a cotton swab and scrub slowly.
8.Avoid contact contact of the doll skin with a knife or other sharp objects to prevent cut and scratching.
9.Keep the doll away from fire as the material is flammable.
10.Don’t disinfect and clean with 84 disinfectant and other strong irritating liquid such as alcohol.
11.Purchase and use with caution if you are allergic. Allergic people should test the product materials, baby powder and cosmetics before use. It is recommended to check with the manufacturer for a piece of material before purchasing to confirm that you will not be allergic to this product.
12.If the eyes look different in size, you can manually adjust the eyeballs (push to make the eyes look smaller, and pull them out to make the eyes look larger).
13.Please choose a white intranet wig as possible as you can when wearing the doll with a wig.
14.Avoid wearing the doll with dark color clothes as the material is easy to be dyed. Once dyed, it is difficult to clean completely.
We provide three payment methods, they are Credit card, Bank Transfer, and Paypal.if you would like to pay via paypla,please contact us at [email protected]
The possible reasons are as follows:
Reason 1: incorrect account/billing details(card number, expiration date, billing zip code, CVV/CVC),please check again.
Reason 2: The bank card has a limit, please contact your bank.
Reason 3: The payment system is busy and caused an error. Please try again later. This is very important. Of course, you can choose other credit card payment methods.
If the problem is not resolved, please use bank card transfer or paypal to pay, thank you.
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